Everything you need to know about accepting deliveries, managing routes, tracking earnings, and succeeding as a delivery partner on SimiTolk.
Your delivery dashboard is your command center. Here's what every part does.
Your main screen showing today's earnings, active deliveries, performance stats, and quick actions at a glance.
Real-time alerts for new delivery requests. Accept or reject orders based on distance, earnings, and your availability.
View all your current deliveries in progress. Track pickup and drop status, navigate routes, and manage multiple orders.
Real-time map showing your location, pickup points, drop locations, and nearby high-demand zones for optimal routing.
Detailed breakdown of daily, weekly, and monthly earnings. Track commission, bonuses, incentives, and total revenue.
View payout history, wallet balance, transaction details, and upcoming disbursement dates. Export CSV for records.
Complete log of all past deliveries — status, earnings, ratings, and delivery details for your records.
Edit your personal details, vehicle information, documents, bank account, and notification preferences.
Track acceptance rate, completion rate, on-time delivery %, average rating, and weekly performance summaries.
Deep insights into your delivery patterns, peak hours, earnings trends, distance covered, and time efficiency.
Complete your Profile first! A complete profile with vehicle details, documents, and bank info makes you eligible for more deliveries and faster payouts.
Follow these steps to set up your account and start accepting deliveries.
Add your full name, phone number, email, profile photo, and address. A complete profile builds trust with the system and customers.
Enter your vehicle type (Bicycle, Bike, Scooter, Auto, Van), registration number, brand, model, and year. This helps assign suitable deliveries.
Upload clear photos of your required documents for verification:
Choose the areas and pincodes where you want to deliver. You'll receive orders primarily from your selected zones.
Select which order types you want to handle: Grocery, Instant, or Standard deliveries. You can change this anytime.
Enter your bank account number, IFSC code, and account holder name. This is where your earnings will be deposited.
Once verified, tap the "Clock In" button on your dashboard to go online and start receiving delivery requests.
You cannot accept deliveries until your documents (PAN, Aadhaar, License, Insurance) are verified. Upload clear photos and wait for approval — usually within 24-48 hours.
From order alert to successful delivery — here's the complete delivery flow.
When a new order is available, you'll see a popup similar to Zomato or Blinkit rider alerts. Here's what it shows:
Shows the shop address (pickup) and customer address (drop) with distance from your current location to each.
Quick overview of what's in the order — number of items, type (grocery/food/package), and any special handling notes.
Total delivery distance and estimated earnings for this order. Helps you decide if it's worth accepting.
Two buttons with a countdown timer. If you don't respond in time, the order goes to the next available partner.
If you need to reject an order, select one of these reasons:
Pickup or drop is beyond your comfortable range
ETA doesn't match your current situation
Breakdown, flat tire, or fuel problem
Personal emergency or availability issue
Items too heavy for your vehicle
Any other reason not listed above
Understanding different delivery types helps you choose the right orders.
Regular package deliveries from shops to customers. Single pickup, single drop.
Grocery deliveries with multi-stop routes. Pick up from multiple shops in one run.
Express/urgent deliveries with higher earnings. Faster turnaround required.
Orders sorted by proximity to your location. Closest pickups first.
Standard Drops are the most common and steady. Grocery Stream offers multi-stop efficiency for higher hourly earnings. Instant Runs pay more but require faster delivery. Proximal Sorting minimizes travel distance between orders.
Step-by-step guide for handling a delivery from pickup to completion.
Use the Live Map for optimal routing to the pickup location. Follow turn-by-turn navigation to reach the shop efficiently.
When you arrive, tap "Arrived at Shop". The shopkeeper will give you a 6-digit OTP. Enter it in the app to verify the handoff.
Collect all items from the shopkeeper. Verify the count matches the order. Tap "Confirm Pickup" once you have everything.
Use the Live Map to navigate to the customer's delivery address. Follow the recommended route for fastest delivery.
For Cash on Delivery orders, collect the exact amount from the customer. You can also accept UPI/Card payments if the customer prefers digital payment.
Take a signature or photo as proof of delivery. This protects you against disputes and confirms successful handoff.
Tap "Mark as Delivered" to complete the order. The customer will rate your service. Your earnings for this delivery are added to your wallet.
Track your income, understand payouts, and maximize your earnings.
See exactly how much you earned each day — delivery commissions, bonuses, incentives, and any deductions.
View trends over weeks and months. Identify your best performing days and optimize your schedule.
Set daily and weekly earnings targets. Track your progress in real-time and stay motivated to hit your goals.
Smart allocation of earnings across delivery types, peak hours, and bonus zones for maximum take-home.
All payouts are verified and tracked. Every transaction has a reference ID for complete transparency.
Download your earnings data as CSV files for tax records, personal accounting, or financial planning.
View your current wallet balance, recent transactions, and pending amounts. Withdraw to bank anytime.
Payouts are processed on the 1st-7th and 15th-20th of each month. Earnings are credited directly to your bank account.
Work during peak hours (lunch 12-2pm, dinner 7-10pm) for surge bonuses. Accept multiple orders in a run for better hourly rates. Maintain high ratings for priority order allocation.
Understanding your performance metrics helps you improve and earn more.
Percentage of orders you accept vs. orders offered to you. Higher acceptance rate = more priority orders.
Percentage of accepted deliveries you successfully complete. Cancellations after acceptance lower this score.
Percentage of deliveries completed within the estimated time. Fast deliveries improve this metric.
Customer feedback score out of 5. Higher ratings unlock better orders and bonus incentives.
Complete weekly report of deliveries, earnings, time worked, and distance covered.
Track average delivery time, total hours worked, distance covered, and fuel efficiency.
Keep your acceptance rate high by accepting orders when you're available. This signals reliability to the system.
Use the Live Map for efficient routing. Avoid unnecessary stops during active deliveries.
Treat every package as if it's fragile. Careful handling prevents damage complaints and bad ratings.
A friendly greeting and professional attitude leads to better ratings and tips.
A dead phone means missed orders. Carry a power bank and keep your device above 20%.
Your safety comes first. Configure settings to stay secure and comfortable.
Transmits your GPS coordinates instantly to emergency contacts and the support team. Use only in genuine emergencies.
Clock in/out to go online or offline. Set your working hours so the system knows when to send you orders.
Configure which days of the week you're available to deliver. Set recurring schedules for consistency.
Enable to automatically accept orders that match your preferences. Great for busy hours when you can't check every alert.
Customize sound, vibration, and alert types for new orders. Set quiet hours for uninterrupted personal time.
Add a trusted contact who will be notified if you trigger the SOS button. Keep this updated.
Get notified before your PAN, License, or Insurance expires. Stay compliant and avoid account suspension.
Always share your live location with a trusted person during night shifts. If you feel unsafe, use the SOS button immediately. The support team will respond within minutes.
Power tools for experienced delivery partners who want to optimize their workflow.
Create requirements for yourself — set preferred grocery categories, maximum weight limits, and special handling preferences.
Instant alerts for new orders, earning credits, payout confirmations, and performance updates. Never miss an opportunity.
Detailed analytics with charts showing delivery patterns, peak hours, earnings per hour, and improvement trends.
Download detailed transaction statements for tax filing, loan applications, or personal financial records.
Smart strategies to earn more and deliver better.
Position yourself near busy markets, malls, and restaurant clusters during peak hours (lunch & dinner) for maximum order flow.
Always start your shift with a full tank or charged battery. A stranded vehicle means lost earnings.
Fast acceptance improves your acceptance rate and gets you priority for high-value orders.
Food and grocery items need careful handling — maintain temperature, avoid breakage, and keep bags upright.
Ratings above 4.5 unlock priority orders, better incentives, and faster payouts. Customer satisfaction is key.