SimiTolk
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View all your service and event bookings with payment status
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Get help with your bookings, payments, or account.
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Frequently Asked Questions
How do I cancel a booking?
Click on any booking card to view details. If the booking is pending, you'll see a "Cancel Booking" button. Cancellation is free if done 24 hours before the scheduled date.
How do I get a refund?
Refunds are processed within 5-7 business days after cancellation approval. If you paid online, the amount is refunded to your original payment method. For COD bookings, no refund is applicable.
How do I contact my service provider?
Click on any booking card to view details. You'll see "Call", "WhatsApp", and "Email" buttons to contact the provider directly.
How do I track my booking?
Click the "Track" button on any booking card to see real-time status updates, including confirmation, progress, and completion.
Can I leave a review?
Yes! After a booking is completed, click on the booking card and you'll see a "Leave Review" button to rate and share your experience.
What payment methods are accepted?
We accept UPI, credit/debit cards, net banking, and Pay on Service (COD). Online payments are processed securely through Razorpay.
Cancel Booking?
This action cannot be undone. Are you sure you want to cancel this booking?